Case Studies

Results, By Design

Campaigns, systems, and scores that changed the growth curve.

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The Synthetic Trader: AI Personas as a Growth Engine

TradeStation · 2026

The Synthetic Trader: AI Personas as a Growth Engine

TradeStation turned AI-generated synthetic trader personas into a core growth capability, using them to pressure-test marketing messages, UX changes, and lifecycle offers before spending real budget, engineering time, or customer goodwill on a live audience. This business case explains how the program was built, its assumptions and goals, and how it will be monitored going forward.

AISynthetic personasGen AiAgentic AI
Engineering the Growth Loop: How We Turned Data Into a Self-Reinforcing Growth

TradeStation · 2025

Engineering the Growth Loop: How We Turned Data Into a Self-Reinforcing Growth

Between 2020 and 2025, as Head of TradeStation's marketing team, I decided to move away from a traditional, linear acquisition funnel and rebuild it around a Growth Loop: a closed system in which predictive data, AI-driven personalization, and customer behavior continuously feed back into the next acquisition cycle. Rather than treating each campaign as a one-off investment with diminishing returns, the loop compounded — every conversion sharpened the model that drove the next one. The result was a five-year period of exponential, self-reinforcing growth across acquisition volume, brand visibility, and marketing efficiency.

GrowthGrowth LoopEngineering GrowthGrowth Engine
Crossroads Summit 2024: Turning Chaos into a Competitive Edge for TradeStation's Most Valued Investors

TradeStation · 2024

Crossroads Summit 2024: Turning Chaos into a Competitive Edge for TradeStation's Most Valued Investors

In November 2024, TradeStation launched the inaugural Crossroads Summit at the University of Miami, convening a hand-picked group of high-net-worth investors and industry visionaries around one theme: Chaos Meets Innovation. Headlined by Cathie Wood, Peter Zeihan, and Jamie Metzl, the two-day event delivered strategic foresight, cross-industry ideas, and high-value networking, positioning TradeStation as a thought leader rather than just a brokerage.

EventConferenceChaosInnovation
Predicting Revenue Before It Exists

TradeStation · 2023

Predicting Revenue Before It Exists

At TradeStation, two things stood between marketing and a working attribution model: revenue that took weeks or months to materialize after conversion, and a customer base that refused to fit a persona. Top traders ranged from 25 to 75 years old with a flat age distribution, skewed male but unreliably so, and clustered nowhere by income, profession, or zip code. The standard playbook — last-touch attribution paired with demographic buyer personas — had nothing to work with.

Predictive ScoringAIMachine LearningData Science
Staking a Claim: How the Miami Bull Engineered TradeStation's Position at the Heart of Crypto Culture

TradeStation · 2022

Staking a Claim: How the Miami Bull Engineered TradeStation's Position at the Heart of Crypto Culture

In 2022, TradeStation launched the Miami Bull — a bold brand activation that generated 6.4 billion impressions in a single week and $22M+ in earned media value, earning a Telly Silver Award. What looked like a cultural stunt was in fact a precision-engineered campaign, fusing brand identity, city pride, and data-driven amplification into a single, unforgettable moment.

FIntechBrandSocial MediaDigital Transformation
Inventing the Language: How We Designed a Luxury Digital Experience Before the Industry Had a Name for It

Ferrari Maserati Group · 2005

Inventing the Language: How We Designed a Luxury Digital Experience Before the Industry Had a Name for It

At a time when luxury brands treated the internet as a threat to exclusivity, Ferrari-Maserati Group built something no one had attempted: a fully integrated digital customer experience. From an exclusive e-commerce platform for Ferrari owners, to a global omnichannel CRM, to a content storytelling program that repositioned Maserati as the defining voice of European gran turismo — we wrote the playbook before the playbook existed.

LuxuryDIgital transformationCRME-commerce
When a product becomes a global category

Maserati · 2003

When a product becomes a global category

Orchestrated the integrated 360° launch digital and CRM campaign for Maserati Quattroporte in 40+ markets, blending heritage digital storytelling with experiential activations. We did not just launch a new sedan. We had created a new category that changed the industry forever.

AutomotiveBrand LaunchGlobal CampaignLuxury